If you need to make changes to your order — such as updating the item, size, delivery address, name, or other details — please contact us as soon as possible, ideally within 24 hours of placing your order.

• Reach out via email or Live Chat
• Include your order number and the requested changes

We’ll do our best to assist you, but changes cannot be guaranteed once the order has been processed.

You can track your order using the shipping confirmation email, which includes your tracking number and a link to the courier’s website.

If you created an account, you may also be able to view your order status from your account area, depending on your setup.

If there is any issue with your order, please contact our customer service team as soon as possible.

• Contact us via email or Live Chat
• Include your order number
• Briefly describe the issue so we can assist you faster

We’ll review the situation and do our best to resolve it as quickly as possible.

If part of your order is missing, first check your shipping confirmation email to see whether the items were shipped separately.

If all items should have arrived together, or if you are unsure, please contact us with your order number and we’ll investigate the issue.

We process orders quickly, but if you have just placed your order, there may still be a short window to cancel it.

If you would like to cancel your order, please contact our customer service as soon as possible after placing it.

• Reach out via email or Live Chat
• Have your order number ready

Please note: We cannot guarantee cancellations after 24 hours, as orders may already be processed.